Studio Policies & Contact

All of our hand-forged, solid copper sculptures and all of our jewelry are hand made. Sculptures are colored using a unique firing process and are sealed to protect the color from the elements, allowing them to be used indoors or out. No two pieces are exactly alike. Size and color are approximate due to being handmade, so if you like more of one color than another or a slightly different shape, please contact us. We will do our best to accommodate your requests.  Communication will help.  All pictures are for representation only as each piece is individually hand made, but we try to produce your product as close to the picture as possible.  Paintings and work in other media are also available for purchase or commission.

Shop hours –  Studio 451 is a working studio only.  We do not maintain a storefront or showroom although we are most happy to have you visit us!  Please contact us to make an appointment.  It’s not that drop-ins are not welcome, but we’d like to make sure that we’re in and can spend time with you, should you want to stop by for a visit.

Payment – We accept Visa, MasterCard, American Express & Discover payments online thru PayPal or Square.  Payment by sending a Money Order to the address on our Home Page is also acceptable (NOTE:  if paying by Money Order, please make payable either to:  John Lamar or to Marilyn Moore).  And yes, if paying in person, we still accept cash!  Payment is due at the time of order and may be refunded in full if order is cancelled before work has begun.  Once work has begun on any order, full refund will NOT be possible – a partial refund will be arranged based on how much is completed.  On custom orders, a minimum of 50% non-refundable down-payment is required  with balance & shipping charges due at time of shipment .

Shipping – Shipping prices are approximate and will vary with the market. We try to keep up with the current market and will ship to you the cheapest and safest way. Due to several factors, shipping can be up to 6-8 weeks, but we will try to make and ship as quickly as we can, sometimes in as little as 1-2 business days. Please email us at the time you place your order to get approximate delivery time.  If you need delivery by a certain date we’ll do our best to work with you.

Returns We will accept returns within 7 days of your receipt of the item. Please contact us to let us know if you feel the need to return an item.

Refunds – We want you to be happy with your purchase of our art. If you are unhappy with your item we will give you a refund, less shipping on non-custom orders.  Custom work is non-refundable. For all returned items, the buyer is responsible for appropriate packaging, return postage, insurance, and delivery confirmation back to us. The piece must be in the same condition as it was when sent. Thank you!

Additional Policies – We will gladly adjust sizes on jewelry when possible, or make minor alterations, at no additional charge.

We thank you for supporting artists and small businesses – and especially for shopping at Studio 451.

Please let us know of your opinions and suggestions. We value your patronage. 

 

To contact us directly during normal business hours (Mon. thru Fri., from 9am to 5pm Central time only please) you can call:

(815) 519-1809   John – sculpture

(815) 519-9397   Marilyn – jewelry

 

 

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